1) Be accepted
2) Feel Love
3) Make a meaningful contribution
4) Receive Respect
PHILOSOPHY: We work with our distinct customer groups to ensure that we lead the way by serving first. This means that we will lead them in exploring possibilities, discovering opportunities and achieving dreams. We will accomplish this by using a strengths-based model and the belief that ALL people, regardless of their abilities, have the same desires to:
VISION: Our goal is to be recognized as a results-oriented leader, respected for its model, systems, outcomes and competent professionals in the service industry of youth, adolescents, adults and families with intellectual, cognitive, emotional and behavioral challenges throughout Indiana.
MISSION STATEMENT: CSS builds upon foundational principles that foster the inclusion of ALL people and support youth, adults and families in exploring possibilities, discovering opportunities and achieving dreams.
Community Integration and Habilitation Waiver
OUR QUALITY POLICY: Cornerstone is committed to total customer satisfaction through on time delivery of services, quality of our life skills training and supports, and continual improvement of our Quality Management System. Cornerstone will utilize the CARE model to support the Quality Policy and let our customers know we care about providing quality service and exceeding customer expectations.
GUIDING PRINCIPLES: Cornerstone is committed to:
Being a partner as our clients pursue their hopes and dreams
Nurturing a relationship based on trust, dependability and accountability
Listening to and understanding our clients' needs
Responding to clients' requests in a timely and efficient manner
Ensuring that client interests are our top priority
Building on our clients’ strengths
Respecting our client's choice and right to choose
Cultivating a culture of shared responsibility
Clarifying roles and expectations
Exploring options that will lead to a “safe and healthy” solution
Designing a “Lifestyle Support Map” with our clients and their support systems that will lead to achievement of a meaningful and fulfilled life
Providing competent, professional and courteous staff
Planning strategies that are structured, organized and intentional
Evaluating service delivery and promoting continuous improvement